AI Voice Automation & CRM Integration

Automate customer interactions, scale without hiring, and integrate every call with your CRM. Built on Nexaige's cloud PABX.

What We Automate

• Appointment Booking: Customers call, AI confirms details, books directly into your calendar.
• Appointment Reminders: Automated calls 24h before. Reduce no-shows by 40%.
• Lead Qualification: AI asks qualifying questions, scores leads, passes hot leads to sales.
• Payment Collection: Automate invoice follow-up calls with secure payment options.
• Customer Surveys: Post-call feedback without agent overhead.
• IVR Menus: "Press 1 for sales, 2 for support" — AI-powered, context-aware.
• After-Hours Support: AI handles routine questions while humans sleep.
• Voicemail-to-Text: All voicemails transcribed, searchable, archived.

CRM Integration

Every call automatically synced with:

• Salesforce
• HubSpot
• Zoho CRM
• Pipedrive
• Custom APIs (webhooks to any system)

ROI Example

Call center with 10 agents handling 200 calls/day:

• Before: 5 agents on appointment calls (R5,000/month salary cost), 50% no-show rate
• After: AI handles 60% of booking calls, saves 2.5 agent-hours/day = R12,500/month
• Plus: 30% fewer no-shows (scheduling becomes reliable)
• Net Saving: R12,500+/month, first year ROI = 3 weeks

Use Cases by Industry

• Dental/Medical: Appointment booking + confirmation calls
• Real Estate: Property inquiry qualification, viewing confirmations
• E-Commerce: Order status, payment reminders, returns processing
• Insurance: Claim status updates, quote follow-up
• SaaS: Trial signup follow-up, churn prevention outreach
• Call Centers: Lead scoring, first-line support deflection

Pricing

Setup: R2,000–R10,000 (depends on complexity)

Monthly: R1,500–R5,000 (plus Nexaige PABX subscription)

Schedule an Automation Demo